Privacy Policy
Last updated: July 12, 2026
1. Introduction
Capitap (operated by Capitap Advisors Private Limited, a company incorporated under the laws of India) ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at capitap.in, use our AI-powered capital and growth platform, or interact with our services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
By accessing or using our Services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Services.
2. Information We Collect
2.1 Personal Information
When you register on our platform, apply for capital, register as an investor or mentor, or otherwise interact with us, we may collect:
- Full name, email address, phone number, and designation
- Company name, registration details (CIN, PAN, GSTIN), and business address
- Financial information including revenue data, bank statements, and financial statements
- KYC documents such as identity proof, address proof, and director information
- Communication preferences and correspondence records
- Voice recordings of personnel representing you during calls with us (via telephone, VoIP, WhatsApp, or similar channels), along with related metadata such as date, time, and duration
2.2 Automatically Collected Information
When you access our Services, we automatically collect:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed, referring URLs)
- Usage data (features used, interactions with the platform, session duration)
- Location data (based on IP address, at a city/region level)
2.3 Communications and Call Recordings
- We may contact you, and you may contact us, via phone, SMS, voice calls, WhatsApp, email, or other third-party communication services. By using our Services, you acknowledge that we may record and retain voice calls and related communications for purposes including compliance with applicable laws and regulations, quality assurance, dispute resolution, fraud prevention, and security.
- You are responsible for ensuring that personnel representing you are informed of, and have consented to, such recording.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our capital and growth platform
- Process funding applications and match companies with suitable debt and equity capital partners
- Connect companies with mentors, management advisors, and investors within our M3 ecosystem
- Conduct KYC, due diligence, and compliance checks as required under applicable laws
- Communicate with you about your application, account, and services
- Improve, personalise, and expand our Services using analytics and AI-powered tools
- Detect, prevent, and address fraud, security incidents, and technical issues
- Comply with legal obligations under the Information Technology Act, 2000 and other applicable Indian laws
- Respond to lawful requests from regulatory or government authorities
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With your consent: We share your company profile and financial information with investors, lenders, or mentors only when you explicitly initiate a connection request.
- Service providers: We engage trusted third-party vendors (cloud hosting, SMS/email delivery, analytics) who process data solely on our behalf under confidentiality obligations.
- Legal compliance: We may disclose information if required to do so by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. We may retain certain information for longer periods where required by law or for legitimate business purposes such as dispute resolution or enforcement of agreements.
Call recordings and related communications are typically retained for a period of up to 3 years unless a longer retention period is required by applicable law or regulatory obligation.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data storage, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention obligations
- Withdraw consent for communications or marketing at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@capitap.in.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. These help us understand how you use the Services and allow us to remember your preferences. You may control cookie settings through your browser; however, disabling cookies may limit certain functionality.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy, please contact us at: